Tasks excluded from regular cleaning & rent inspections

There are some tasks we just can't assist with, particularly for regular home cleans, rent inspections, one-off/spring and deep cleans which are as follows:

Mould Remediation:

We are NOT a mould remediation service, and our staff are not equipped to perform this service. We would recommend contacting a building biologist or a mould remediation expert in the instance of mould appearing in shower silicon or grout and if mould is present on walls in any room of the house. Please DO NOT ask our staff to clean mould as it is toxic and a risk to their health and sadly we will refuse and potentially leave the house depending on how bad the mould is.

Calcium Buildup:

We also CANNOT remove calcium build-up from showers (including tiles and screens). Perth's water is considered "hard water" which means it has a high mineral content and often leaves deposits. If your shower has not been maintained daily by removing water from tiles and screens after use (either by wiping it down and/or using a squeegee) then it will sit and potentially etch into the tiles/glass. Our products cannot remove calcium buildup once it has reached this point and we do not provide this kind of service. We will absolutely do our best to clean what we can in the time we have, but we will not take responsibility for removing calcium buildup and/or take responsibility for failure to maintain a shower on a daily basis - that is on the tenant or homeowner. We recommend contacting a tile and grout cleaning company that has specialised equipment/products and may be able to assist you.

Other tasks excluded from a regular clean & rent inspections: 

  • Inside of cupboards
  • Tops of fridges 
  • High surfaces 
  • Ceilings & cornices
  • Washing/ironing
  • Cleaning of very cluttered areas
  • Cleaning of soiled areas
  • Cleaning up after pets
  • Emptying nappy bins or potty
  • External areas/gardens 
  • Oven & rangehood filter cleaning
  • Window cleaning 
  • Couch & blinds cleaning
  • Cleaning of delicate/breakable items
  • Any task requiring the lifting of furniture 

If you require additional tasks to be completed you can contact us to see if we are available to provide a quote in the following areas or we may be able to provide you with recommended companies who can assist:

  • Cupboard cleaning
  • Fridge cleaning
  • Window cleaning
  • Oven & rangehood cleaning
  • Vacate cleaning
  • Commercial cleaning
  • External areas (such as gardening/reticulation)